Contact Us

To Contact Us By Email (Or To Place An Order): Click Here.

All requests that require a reply will be answered as quickly as possible, usually within 1 business day. If you are inquiring about an order please include your account information and/or order number if you know it.

By Phone: 800.99.YOUTH, or 800.999.6884

By Fax: 631.389.2511

By Mail:
The Bureau for At-Risk Youth
40 Aero Road, Suite 2
Bohemia, NY 11716

Catalog Requests

Request a Print Catalog: Click Here.

Download a PDF Version: Click Here.

Purchase Orders

We gladly accept purchase orders from qualified institutions. They must be signed, and include a contact name, street address, phone number and be printed on official letterhead.

Purchase orders can be faxed to: 631.389.2511

Or mailed to:
The Bureau for At-Risk Youth
40 Aero Road, Suite 2
Bohemia, NY 11716

Please include shipping and handling costs: $5 for standard ground deliveries in the Continental U.S.

Shipping Information

Most orders are shipped via UPS Ground within the Continental U.S. Orders to Alaska, Hawaii, and Puerto Rico are shipped via parcel post and may require a longer delivery time. If you require a faster or overnight delivery we can accommodate you for an additional charge. Shipping charges for orders to Canada are $25.00 and customers are responsible for any duties, taxes, or additional brokerages fees associated with the orders.

Shipping & Handling Charges (per each delivery address)

WITHIN CONTINENTAL U.S.

  • Standard Ground Delivery: $5 Flat Rate Shipping on all orders.
  • Second Day Delivery
    - For order totals up to $99.95 the cost is $19.95
    - For order totals of $99.96 – $299.95 the cost is $39.95
    - For order totals of $299.96 – $999.95 the cost is $99.95
    - For larger orders and additional options, please contact us for a quote.
    * Orders must be placed before 1 PM EST Mon-Fri to ship the same day.
  • Next Day Delivery
    - For order totals up to $99.95 the cost is $29.95.
    - For order totals of $99.96 – $299.95 the cost is $69.95
    - For order totals of $299.96 – $999.95 the cost is $149.95
    - For larger orders and additional options, please contact us for a quote.
    * Orders must be placed before 1 PM EST Mon-Fri to ship the same day.

FOR SHIPPING TO ALASKA, PUERTO RICO, THE VIRGIN ISLANDS, HAWAII AND CANADA

  • The costs for our included shipping options are calculated at checkout.
    - For additional options, please contact us for a quote.
    * Orders must be placed before 1 PM EST Mon-Fri to ship the same day.

FOR INTERNATIONAL ORDERS

  • Please contact us for a quote.

Status and Returns

To Check The Status Of Your Order

Please contact Customer Service at 800.999.6884
(Monday – Friday (8:30 AM to 5:30 PM EST.)

Returns

All returns require prior authorization. Customers must label the outside of the package with the Return Authorization Number provided by customer service and include a copy of the invoice or packing slip. Customers should return the package so that it is insured and traceable via UPS, Fedex Ground, or US Mail Prepaid. Product must be in resalable condition to be eligible for a refund. Returns must be received within 30 days from date of the invoice.

Mail Returns To:
The Bureau for At-Risk Youth
40 Aero Road, Suite 2
Bohemia, NY 11716

Product Submissions

For Product Submissions: Click Here.